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Cancellation Policy
Last updated: January 2025
Quick Summary
Free Cancellation: Full refund before check-in
Non-Refundable: No refund at any time
No-Show: Full amount charged
Booking Options
100% Refund
Free Cancellation
Cancel anytime before check-in for a full refund
Full refund if cancelled before check-in date
Free date modifications subject to availability
Instant confirmation of cancellation
Refund processed within 5-10 business days
0% Refund
Non-Refundable
Lower rate in exchange for no cancellation flexibility
No refund for cancellations at any time
No modifications or date changes allowed
Best price guarantee for committed bookings
Full payment charged at time of booking
No-Show Policy
If you do not arrive on your scheduled check-in date without prior notice, the full booking amount will be charged regardless of your booking type.
- No refund will be provided for no-shows
- We will attempt to contact you using your booking details
- Please notify us in advance if your plans change
How to Cancel
1
Log in
Access your account
2
My Bookings
Find your reservation
3
Cancel
Confirm cancellation
4
Confirmation
Receive email
Need help? Email us at support@allarcoapartment.com
Refund Processing
For Free Cancellation bookings only:
Processing Time5-10 business days
Payment MethodOriginal payment method
Bank ProcessingUp to 14 additional days
Cancellation by All'Arco
In the rare event we must cancel your booking, you will receive a full refund regardless of your booking type, and we will assist in finding alternative accommodation.
Important Notes
- •Your booking type is shown on your confirmation email
- •Non-refundable rates are typically 10-15% lower
- •Free cancellation available until check-in date
- •Early departure has no refund for unused nights